Refund Policy

Last Updated: Nov 27 2024

Thank you for choosing Visar AI LLC. We value our customers and want to ensure your satisfaction with our services. This Refund Policy outlines our guidelines for refunds and cancellations.

1. Subscription Cancellations

You may cancel your subscription at any time. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period.

  • You will not be charged for subsequent billing periods.

  • No partial refunds will be issued for unused time in the current billing period.

2. Refund Eligibility

We offer refunds under the following circumstances:

  • Technical Issues: If you experience significant technical issues that prevent you from using our service and our support team cannot resolve them within a reasonable timeframe.

  • Billing Errors: If you were incorrectly charged or charged multiple times for the same service.

  • Service Unavailability: If our service is unavailable for an extended period during your subscription.

3. Refund Process

To request a refund:

  • Contact our support team at [email protected]

  • Provide your account information and reason for the refund request

  • Include any relevant information or documentation supporting your request

4. Processing Time

Refund requests are typically processed within 5-10 business days. Once approved:

  • Credit card refunds may take 5-10 business days to appear on your statement

  • Other payment methods may have different processing times

5. Non-Refundable Items

The following are not eligible for refunds:

  • Partial subscription periods

  • Service cancellations after the refund eligibility period

  • Services that have been fully delivered and consumed

6. Special Circumstances

We understand that special circumstances may arise. In such cases, refund requests will be evaluated on a case-by-case basis. Our support team will work with you to find the best solution.

7. Changes to Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes indicates your acceptance of the new Refund Policy.

8. Contact Us

If you have any questions about our Refund Policy or need to request a refund, please contact us at: